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KCOM

KCOM | Tecserv UK

Headquartered in Hull, KCOM is one of the UK’s longest-established providers of communications services, connecting both businesses and residential customers for over a century. Established in 1904, KCOM has a rich history of innovation and commitment to customer service.

Owned by Macquarie European Infrastructure Fund 6, KCOM benefits from the expertise of Macquarie Infrastructure and Real Assets (MIRA), the world’s largest infrastructure manager. MIRA collaborates with clients, governments, and communities to finance, manage, and develop critical infrastructure, including roads, airports, ports, utilities, energy, and telecommunications.

The Challenge

Tecserv UK has a longstanding relationship with KCOM, serving as the principal contractor for fire maintenance across the full property portfolio. KCOM’s network site located in Doncaster, required a comprehensive site survey to address fire risks. The absence of a fire alarm system necessitated the installation of a new fire alarm system fit for purpose.

The Solution

Tecserv engineers conducted a thorough site survey and subsequently designed, installed, and commissioned a new conventional fire alarm system utilising Kentec control equipment and Apollo detection devices for the site. The system has been designed to British Standard BS5839-1:2017 category L1.

As an approved distributor of Apollo fire alarm systems, Tecserv UK’s service engineers are fully trained to install and maintain the entire range of Apollo products, ensuring ongoing reliability and safety.

The Outcome

KCOM’s site in Doncaster is now safeguarded with a robust fire protection system, effectively reducing fire-related risks to the network operation, as well as increasing protection for the people visiting and maintaining the site.

Quote

“As a leading provider of communication and IT services, we have very strict security and health & safety procedures that need to be adhered to. Tecserv, as our principal contractor for fire maintenance across our property portfolio, understands this essential requirement. I have always been impressed by the knowledge of their operatives and the solutions they provide. It is refreshing to work with contractors we trust implicitly, who respond quickly to our inquiries and deliver an excellent service, throughout the full life cycle of the asset.”

Dean Walton, Estates, Power & Environment Operations Manager, KCOM

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Please note Tecserv UK only operate within the United Kingdom – any work outside of this region cannot be considered.

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