Monitoring the inside and outside of a restaurant using CCTV surveillance equipment can be a reassuring factor for diners, but also an intrusion.
Nonetheless, there is an ever-increasing need to provide and reference video evidence for potential investigations should the restaurant experience a criminal activity such as break-in, theft, vandalism, anti social behaviour or fraud.
Despite its benefits, CCTV can be viewed as an intrusion. Most restaurants are places where people wish to enjoy the occasion and not feel like they are being watched. Therefore, it is important to ensure the benefits and rationale for installing CCTV is communicated to those it is intended to protect. This includes strict guidelines for usage and storage of any data that is captured.
Effective and well-maintained CCTV surveillance systems and fully trained users are essential elements of ensuring diners and staff are protected.
Yes, CCTV is a very good at deterring people from carrying out acts that are not allowed, such as entering a building without authorisation, anti social behaviour, causing damage to buildings or property. Most CCTV systems now record in high definition and are able to provide evidence that is admissible in court. The recordings can also be used to educate on the impact and risk to life certain behaviours can cause.
However, technological advances now mean that the data captured can be used for other purposes that can help you run a better business! We all know the British hate to complain. Using CCTV in a restaurant could be a great way for chef to capture facial expressions when diners are eating. Perhaps when new menu is launched?
At Tecserv we help to ensure your CCTV surveillance system helps protect your restaurant as well as helps to improve the diner experience. We also ensure regular planned maintenance and training takes place and that your systems support your security policies and procedures.
A well installed and correctly positioned CCTV camera system will act as a deterrent against theft or other damages. It also can provide the evidence of what was stolen or damaged and who was responsible.
Surveillance cameras can be used to validate many things, from validating deliveries to tracking people movements. Correctly installed CCTV can be used provide visibility on activity areas such as entrances, restaurant areas, bars, staff rooms as well as what is being loaded into or off loaded from delivery vehicles.
The environment within a restaurant can be very busy, or the buildings could be empty which means it can be hard for managers and supervisors to monitor activity. CCTV can be used as an investigatory and health and safety management tool as it provides visibility on things that would ordinarily go unresolved or unreported. Surveillance systems can be used to investigate incidents thoroughly and help to prove or disprove their occurrence and/or cause.
Installing CCTV systems can increase productivity can stop employee time wasting as they are aware that their behaviours are being captured in CCTV. The footage can also be used as a training too to teach the right behaviours.
The remote monitoring function means that you can access your CCTV system at anytime from anywhere via a mobile device. Remote surveillance allows you to monitor your buildings, inventory, employees and visitors from wherever you have an internet connection.
Tecserv UK Limited is an approved SSAIB security installer which means we are authorised and have the relevant industry accreditations to advise and help design, install and maintain commercial CCTV systems most suited to your needs.
We have distributor agreements in place with most of the leading manufacturers of CCTV surveillance equipment.
We offer a wide range of options which include:
As well as offering cost effective CCTV servicing and maintenance agreements we have a team of fully qualified service engineers who are on call 24 hours a day, 7 days a week. So you can rest assured your people, processes and property are protected.
Please note Tecserv only operate within the United Kingdom – any work outside of this region cannot be considered.
